FAQs

FREQUENTLY ASKED QUESTIONS
 
 
HOW LONG DO THE AIR FRESHENERS LAST?
The air fresheners can last for several months if taken care of but scents will last up to 2 weeks (if you have a dirty cab - obviously they don't last as long) 

Remove plastic packaging slightly each day to make the scent last longer. 

HOW QUICKLY DO THE PRODUCTS GET SHIPPED?
We do not guarantee same day dispatch but please allow up to 2 working days for your order to be shipped.
 
WILL I NEED TO PAY IMPORT TAX/CUSTOM FEES?
If ordering from outside of the UK, you may be required to pay import tax. If this is not paid, your order will be returned and refunded but shipping with not be refunded.

WHAT SHOULD YOU DO IF YOU HAVE AN ORDER DISCREPANCY?
All discrepancy need to be emailed to contact@abicoombes.com within 28 days of your order. 

WHAT SHOULD YOU DO IF YOU'RE ORDER HASN'T ARRIVED?
Please feel free to contact contact@abicoombes.com within 28 days and we can provide you with proof of postage if needed.